eshop.simmons.com.hk is owned and operated by Simmons Bedding & Furniture (HK) Limited.
Users outside the Hong Kong SAR
"When I visit your Site, what personally identifiable information do you gather about me, and with whom do you share it?"
One of the basic principles we have followed in designing this Site is that we ask for only the personally identifiable information we need to provide the service you've requested and to operate the Site. As a result, the answer to this question depends almost entirely on how you choose to make use of our Site. In order to fully utilize the Site, you will be required to register by providing certain nonpublic personally identifiable information, including without limitation your name, email address and phone number. Please note the Exceptions section below, which describes other circumstances in which we may use and/or disclose your personally identifiable information. By way of example, you currently may provide information in the following circumstances:
Customer Service Inquiries: Name and email address are necessary to provide for this service, in addition to any other personal information you provide in your email to us so that our representatives can assist you.
"What about feedback, comments and similar information I provide through interactive portions of the Site?"
Certain portions of the Site may permit you to voluntarily provide feedback, comments or input such as tips, advice, product opinions and the like. These portions include Contact Us, Warranty Registration and the like. As part of this input, you may be asked to provide your name, state or other personal information along with the other information. All these information may be stored by us. We may use it for our other marketing and business activities. However, Simmons may choose not to use the information you submit. Also, we may edit your comments (including deleting sentences or words even if it may somewhat change the nature of your comments) for both format and content. You will not be notified if your information will or will not be used, or if your information is modified.
"How do you keep track of me as I move through the Site?"
"What about email?"
We make an effort to read every message that comes to us. We also try to respond back within at least 24 hours of its receipt. We do not presently sell or give out e-mail addresses to anyone, except as set forth in the "Exceptions" section below. At Simmons, we save messages and/or e-mail addresses if we will need to refer to them later to communicate with you about a customer service issue or to send you information that you have indicated you would like to receive.
Other companies besides Simmons may operate or host the Site or the computers that operate the Site or provide services related to the information requests that you have submitted, on behalf of Simmons; if you'd like more information about those companies, you can contact us using the contact information provided below. Simmons may provide the information you disclose to third party services providers for purposes of providing the services or information requested by you or for emails or promotions that you did not opt-out of receiving.
Links to Other Web sites
This Site contains links to other Web sites ("Linked Sites"). You should carefully review any privacy policies on the Linked Sites; we are not responsible for the privacy practices or the content of the Linked Sites. Please also consider that Simmons has no control over and is not responsible for any other aspect of the Linked Sites. Simmons' reference to or use of a Linked Site does not imply Simmons' recommendation, approval, affiliation, or sponsorship of the Linked Site. You agree that Simmons shall not be responsible or have any liability, directly or indirectly, for any damage or loss arising out of or relating to your interactions with any Linked Site, including without limitation any content, property, goods or services available on any Linked Site.
Links To Third Party Sites Are Not Endorsements
The Site contains links to third-party web sites. The linked sites are not under the control of Simmons, and Simmons is not responsible for the contents of any linked site. Simmons provides these links as a convenience only, and a link does not imply endorsement of, sponsorship of, or affiliation with the linked site by Simmons. Links to merchants or advertisers are owned and operated by independent retailers or service providers, and therefore, Simmons cannot ensure that you will be satisfied with their products, services or business practices. You should make whatever investigation you feel necessary or appropriate before proceeding with any transaction with any of these third parties.
Change in Control
we undergo a reorganization, merger, consolidation, acquisition or other restructuring involving all or substantially all of our assets, by operation of law or otherwise;
we become insolvent;
we make a general assignment for the benefit of creditors;
we suffer or permit an appointment of a receiver for our business or assets;
we becomes subject to any proceedings under any bankruptcy or insolvency law, whether domestic or foreign; or
we are liquidated, voluntarily or otherwise.
Revisions & Disclaimer
Storage of Information
Simmons may store information collected via the Site, including without limitation your personally identifiable information, indefinitely.
Version 1.0 (last modified 1 July 2013 )